Align IT with business goals
Improve governance and reduce risks
Reduce IT costs
Our IT service-management platform APEX® is designed to bring a structure to service-oriented IT departments. It serves as a guide to help organisations effectively align IT goals and business goals, especially for companies that are customer focused.
IT service management (ITSM) is at the heart of our service delivery. Directed by policies, organised and structured in processes and supporting procedures – to ensure a high-quality, repeatable IT service is delivered to Customers.
The combination of Microsoft Azure and ServiceNow enables us to provide a secure, truly scalable and enterprise grade platform to smaller businesses.
From a compliance point of view, ServiceNow is certified ISO 27001, ISO/IEC 27018, SSAE SOC 1 Type 2 and SOC 2 Type, and the FedRAMP moderate.
Wavex has heavily customised ServiceNow, building new capabilities specifically designed to support growing mid-sized businesses. We call our version APEX®. When Wavex presented Apex® to ServiceNow, their response was; “Wavex is light-years ahead of the competition”.
Jonathan Gill, Technical Pre-Sales Engineer: Wavex Technology
Did you know that Wavex can deploy a fully functional and configured instance of ServiceNow™ for your in-house IT team in a matter of days?
Making the decision to hire or outsource is a complicated one which has major ramifications for the business. The right decision today is unlikely to be the right decision forever - as your business grows and evolves, your requirements change.
Speak to Wavex
Demonstration of APEX® ITSM
Financial Business Case / Sign-off
Implementation (mostly automated)
Training & User Acceptance Testing