About us

Company Overview

Wavex Technology originates from Soho where we first began our journey as a managed IT services provider in London, in 1998.

At Wavex, we are proud of our constitutional ethos of providing excellence in everything we do. Our staff are employed not only for their knowledge and experience, but also because of their values. It’s important to us that when we interview new candidates, they align with our company culture and have the right credentials. Our approach to each project sets us apart from the rest, because we genuinely care about our clients’ experience, in addition to providing robust IT services.

Our approach is to keep an open mind and listen to what our clients say. We are creative, innovative thinkers and relish a new challenge. We believe in a supportive environment, which encourages the best from our workforce.

Five core values that guide our behaviour


We approach challenges in a supportive way


We believe in what we do & have a positive energy


We own issues and opportunities


We listen to the details and impress those around us


We communicate without IT jargon

Management Team

Meet the four indispensable pillars of Wavex, who have made Wavex more than just a business. Wavex capitalises on the extensive industry experience and vision of these prominent thought leaders, to enable and help customers simplify, transform and accelerate their business for success.

Gavin Russell


Gavin is the founder of Wavex and the Company CEO. Having a BSc (Hons) in Computer Science and a background in software development, he has built the business into a leading IT support provider. In doing so, the firm has won a number of notable industry awards; Growing Business Award, Top 100 Companies to Work For, European IT Excellence Award and Outstanding Company Award to name a few.

Andrea Haywood

Finance and Commercial Director

Andrea joined Wavex in 2015 as Finance Director and Company Secretary. She is a CIMA qualified accountant and holds a B.Eng (Hons) in Aeronautical Engineering. Andrea is responsible for driving excellence and value from internal support functions and focuses on working with the board on their strategy and growth plans. Her background is in IT services and engineering consulting, more recently focusing on high growth SMEs.

Gareth Preece

Head of Technology and Operations

Gareth joined Wavex as the Head of Technology and Operations. He has worked at Board level across a range of industries, and has extensive experience in setting the strategic vision of IT services. With the practical experience of transforming enterprise-wide infrastructure and application services, he leads the Professional Services and Operations for Wavex. Gareth holds a BA (Hons) in Business Information Systems, is Azure Certified and has over 20 years’ experience in evolving ITIL service delivery functions.

Stephanie Ellrott

Head of Sales Operations

Stephanie joined Wavex as the Head of Sales after having completed a full time MBA at the Kingston University/Business School and co-founding a London-based consultancy firm for SME’s. With 20 years of experience in leading commercial units in the services and not-for-profit sector, Stephanie has a proven track record of setting the strategic direction for commercial functions in order to secure continued growth and brand development which she is now bringing to Wavex.

Ryan Hudson

IT Service Manager

ITIL qualified, Ryan has joined the Wavex team as the Service Desk Team Lead and rapidly progressed to take on the IT Service Manager position. Today, he is responsible for driving and delivering service excellence by maximizing the performance of the service teams. He also drives the improvements in the quality of service delivered by Wavex to its clients.