Wavex Technology originates from Soho where we first began our journey as a managed IT services provider in London, in 1998.
At Wavex, we are proud of our constitutional ethos of providing excellence in everything we do. Our staff are employed not only for their knowledge and experience, but also because of their values. It’s important to us that when we interview new candidates, they align with our company culture and have the right credentials. Our approach to each project sets us apart from the rest, because we genuinely care about our clients’ experience, in addition to providing robust IT services.
Our approach is to keep an open mind and listen to what our clients say. We are creative, innovative thinkers and relish a new challenge. We believe in a supportive environment, which encourages the best from our workforce.
We approach challenges in a supportive way
We believe in what we do & have a positive energy
We own issues and opportunities
We listen to the details and impress those around us
We communicate without IT jargon
Wavex capitalises on the extensive industry experience and vision of its team to enable and help customers simplify, transform and accelerate their business for success.
Gavin founded Wavex in 1998 after gaining valuable insights into delivering global IT support and networking services from organisations like AT&T and IBM Global Services. Gavin’s strategy is to hire excellent staff as well as to utilise his background and professional qualifications in software architecture (HND + BSC Hons), to create unique and market leading technologies to complement and enhance the traditional Microsoft solutions. With the cost of enterprise software too expensive for most organisations, Wavex has been able to bring innovative solutions in security, self-service, and analytics, to companies of all sizes so they may benefit from an enterprise-grade managed service solution. Today, Wavex is proud to have won hundreds of awards and accolades over its 20+ years for delivering on this strategy.
Professional Services and Operations Director
Gareth joined Wavex in early 2020 to lead the Professional Services and Operations functions. He has worked at the c-suite level for a range of organisations and has extensive experience in setting the strategic vision for IT as well as evolving and shaping services to align with changing business demands.
Before joining Wavex, he was an independent consultant advising organisations on cloud infrastructure services and modern workspace. He also held the CTO position for a large and rapidly expanding international law firm where he led the globalisation and rationalisation of IT services and standards.
Gareth holds a BA (Hons) in Business Information Systems, is Azure Certified and has over 20 years’ experience in developing ITIL service delivery functions.
Savva joined Wavex in early 2021 as Finance Director. He is ACCA qualified with a BA degree in Accounting. Over the years, he has supported various companies to raise external investment and successfully integrate acquired companies while effectively managing finance functions through periods of change. Savva has several years of experience in the IT manged services industry, most recently supporting a business with fund raising, an acquisition and post-acquisition integration.
With his enthusiasm for staff development and building a collaborative culture, at Wavex, Savva is responsible for driving excellence across the business and, in collaboration with the core management team he works on strategy and growth plans.
Phil joined Wavex as the IT Service Manager in 2020. He brings the experience of Service Management with focus on Service Design, Transition and Operations. Prior to joining the firm, he managed a 5-star certified Service Desk and led the Service Transition workstream in a multi-million-pound project for the largest book publishing company in the world.
Phil holds BSc degree in Business Administration and professional qualifications in Project (Prince 2), SDI Service Desk Management, IT Service Management and Design (ITIL). Today at Wavex, he leads the IT Operations with the focus of providing professional service desk service to Wavex clients.
Brigitte joined Wavex in 2006. Today, as the Senior HR Business Partner, she collaborates with the executive team in the development and execution of People Strategy, focusing on excellence, professionalism and driving continuous improvement across people related processes. She acts as an advisory on HR compliance, best practice and managing organisational change. Brigitte is instrumental in creating a nurturing environment, where people can thrive and feel empowered to bring their best selves to work every day. She is dedicated to the Company’s corporate social responsibility commitments, achieving the Living Wage Employer Accreditation for the business. Brigitte has also set up and now chairs the Charity and Staff Volunteering Programme at Wavex. She holds a BA degree, CIPD and Mental Health First Aid professional qualifications.
Magdalena joined Wavex in 2015 to establish and develop the internal recruitment function and drive the delivery of people growth targets. She holds a MSc degree and CIPD professional qualifications bringing over 14 years of experience in talent acquisition. Today, as the Recruitment Manager and the HR Business Partner, Magdalena steers on best hiring practices and talent strategies, focusing on quality and fairness. She is a key member of the team driving and promoting the Wavex’s commitment in building diverse teams, and an inclusive place of work. She supports the business with the delivery of wider strategic initiatives and remains dedicated to developing agile performance management, staff development and career progression frameworks, creating value for the employee and for Wavex.
Technical Support Services
Syed joined Wavex as a Technical Team Leader in 2020. He brings over 15 years of hands-on, technical experience in design, security and automation within the latest Microsoft and other technologies (Office 365, Azure, VMware, Veeam) supported by various industry certifications in virtualisation, networking and server infrastructure.
At Wavex, Syed is responsible for leading the delivery of technical escalation support for Wavex clients and a proactive, secure, and resilient IT infrastructure service. He is part of the Wavex technical leadership team focusing on evolving and enhancing the platforms and solutions offered to clients.
Continual Service Improvement
Lyle joined Wavex in 2015 as a Service Desk Team Leader and very quickly demonstrated a flair for delivering high levels of customer service. Throughout his time at Wavex he has been promoted into client service roles, first, the Client Advocacy Manager then to Service Delivery & Improvement Manager. In 2019, he took on the Continual Service Improvement Manager function to drive optimum customer satisfaction by establishing and building effective relationships with Wavex clients.
With over 16 years of hands-on IT operations experience and formal ITIL qualifications, Lyle utilizes his knowledge of the framework and service lifecycle to guide the effectiveness of the services being delivered and to identify and implement activities that enhance and improve the Wavex services.
Andy joined the Professional Services team at Wavex in 2016 as the Senior Project Manager. He holds a BSc degree in Computing and Business and qualifications in Project Management (PRINCE2, APM PMQ) Programme Management (MSP), in addition to ITIL and Azure certifications. Andy brings over 10 years of Project Management experience and a track record in ensuring requirements are met and projects delivered on time, within cost and to high standards. Andy has lead delivery engagements to transform IT infrastructure, security and application services across the public and private sectors. He is continually developing governance and controls to ensure predictable outcomes, that in turn drive client satisfaction.