Technology can only go so far in providing excellent service, you need great people to deliver it. We passionately believe in developing our employees and enabling them to reach their maximum potential, while at the same time, have some fun along the way. We believe happy, motivated employees provide the best possible service experience to our customers.
“Thank you for considering Wavex as your next career move, I know it’s a big decision. When I founded Wavex over 20 years ago I always wanted it to be a great place to work and develop your skills. Although technology has changed over the years, our focus on staff has remained the same – to help you be the best you can be.”
Gavin Russell, CEO: Wavex Technology
We approach challenges in a supportive way
We believe in what we do & have a positive energy
We own issues and opportunities
We listen to the details and impress those around us
We communicate without IT jargon.
Desktop support; Troubleshooting and administration of Office 365, Windows 7/8/10, Active Directory, DNS, Group PolicyApply now
Leading escalations (3rd line support); Infrastructure support (Microsoft Azure, Office 365, Windows Server (2012/2016), VMWare, Hyper-V, Active Directory, Group Policies)Apply now
Selling IT cloud services (infrastructure), winning new business, professional presentationsApply now
I’ve been with Wavex for 4.5 years now. I consider myself very lucky to have had the opportunity to explore many different roles to eventually find my true interest. I successfully climbed through the ranks over the years and enjoyed every role I’ve been in. My Wavex journey began in 2016, as a 1st Line Support Engineer. I had a previous experience of working in MSP environment but purely for the education sector. Wavex offered much greater exposure to a wider portfolio of clients in different industries, with very different systems and technologies. Right at the beginning, my focus was mainly resolving desktop support issues, but I quickly began expanding my Windows Server and Networking skills. This allowed me to progress to the 2nd Line Support team and work with more advanced, infrastructure related problems and change requests. I then took on the more client-facing (advocacy) role and, as a Field Engineer attended our London client’s offices to directly assist them in resolving infrastructure issues onsite. With good level of technical knowledge, sound relationships with clients and my colleagues I progressed to a Team Leader position and joined the Service Desk management team. As much as I enjoyed my role as a leader, I realised that I miss the technical, hands-on work and learning about the latest technologies so in 2019 I joined the Escalations (3rd Line Support) team. In January ’20 I gained the Juniper Networks Certification and in March 2020, I applied for the Project Engineer position within the Professional Services Division. Today, I focus on delivering solutions for both new and existing clients mainly cloud focused, utilising predominantly Microsoft Azure, Office 365 and Teams.
Ryan Smith, Project Delivery Engineer, Professional Services Team
Following on from my apprenticeship in IT skills, I wanted to find a solid firm who would invest in my development but also one that is dynamic and progressive and works with the latest technologies. Wavex has been recommended to me by my friend (and today my work colleague!) as a company who will offer just that. I joined Wavex in April 2020 during Covid-19 lockdown as a Service Request Engineer. Although remote, the onboarding process has been great experience so far! I have quickly assimilated within the company, met a lot of lovely people who don’t allow me to feel isolated. I now really look forward to expanding my skill set, learning more and seeing where the path takes me on the career ladder at Wavex. My first goal is exploring certifications in Azure Fundamentals.
Sophie Harvey, Service Request Engineer, Service Desk Team
Before joining the company, I worked as web developer. After 7 years in this field, I felt that I wanted to perform a more client-facing, desktop support type role. With its reputation and strong presence in the MSP world, Wavex was an obvious choice. I joined the Client Advocacy Team as a Secondment (Field) Engineer in March 2019. Since then, I have had the opportunity to support various type of prestigious clients while learning new technologies. Just over this one year I have tremendously improved my knowledge and skills by being exposed to different applications and ITIL processes. With highly talented, experienced and motivated colleagues around me, who are always willing to help at any time, I consider Wavex my big-second family. I am looking forward to progressing my career further, achieving my accreditation and growing with the business.
Olawale Ogunjimi, Secondment (Field) Engineer, Client Advocacy Team
I started with Wavex as a junior, 1st Line Support Engineer back in 2018. I have worked hard to prove myself since and it has not gone unnoticed! I moved up to the 2nd Line Engineer role after a year. The Company has been supporting my professional development aspirations (sponsored my training and gaining accreditation) in cloud computing; Microsoft Azure. I am proud to say that I have just, in June '20 completed the Azure Administrator and Server 2016 courses. Looking around the office I see my senior colleagues who have experienced a lot of different opportunities, various roles at different levels. I am now looking forward to climbing through the technical ranks myself.
Ahmad Al-Kobir, 2nd Line Support Engineer, Service Desk Team
“My career at Wavex has given me the opportunity to challenge myself and learn new skills, whilst doing the kind of work that adds up to something meaningful. That combined with the prospect of working with smart, ambitious, motivated people, day-in and day-out; That’s the kind of work you can expect to do at Wavex.”
Jack Jones, Technical Team Leader & Information Security Officer, Escalations Team