Technology can only go so far in providing excellent service, you need great people to deliver it. We passionately believe in developing our employees and enabling them to reach their maximum potential, while at the same time, have some fun along the way. We believe happy, motivated employees provide the best possible service experience to our customers.
“Thank you for considering Wavex as your next career move, I know it’s a big decision. When I founded Wavex over 20 years ago I always wanted it to be a great place to work and develop your skills. Although technology has changed over the years, our focus on staff has remained the same – to help you be the best you can be.”
Gavin Russell, CEO: Wavex Technology
We approach challenges in a supportive way
We believe in what we do & have a positive energy
We own issues and opportunities
We listen to the details and impress those around us
We communicate without IT jargon.
I have been with Wavex for over 7 years now (since 2013). I have progressed through multiple roles over the years; starting from a 1st Line Engineer and moving up the ranks to take on the Service Desk Technical Team Leader and then Technical Supervisor position. Today I work in a technically focused role as a Project Delivery Engineer. I have worked with many talented engineers over these years and gained industry-renowned qualifications (sponsored by Wavex) with most recent being Microsoft Azure Infrastructure & Deployment. Wavex truly provides a platform for people to grow, on a personal and professional level while still delivering high standards to our customers.
Dhiren Raghvani, Project Delivery Engineer
I’ve been with Wavex for 4.5 years now. I consider myself very lucky to have had the opportunity to explore many different roles to eventually find my true interest. I successfully climbed through the ranks over the years and enjoyed every role I’ve been in. My Wavex journey began in 2016, as a 1st Line Support Engineer. I had a previous experience of working in MSP environment but purely for the education sector. Wavex offered much greater exposure to a wider portfolio of clients in different industries, with very different systems and technologies. Right at the beginning, my focus was mainly resolving desktop support issues, but I quickly began expanding my Windows Server and Networking skills. This allowed me to progress to the 2nd Line Support team and work with more advanced, infrastructure related problems and change requests. I then took on the more client-facing (advocacy) role and, as a Field Engineer attended our London client’s offices to directly assist them in resolving infrastructure issues onsite. With good level of technical knowledge, sound relationships with clients and my colleagues I progressed to a Team Leader position and joined the Service Desk management team. As much as I enjoyed my role as a leader, I realised that I miss the technical, hands-on work and learning about the latest technologies so in 2019 I joined the Escalations (3rd Line Support) team. In January ’20 I gained the Juniper Networks Certification and in March 2020, I applied for the Project Engineer position within the Professional Services Division. Today, I focus on delivering solutions for both new and existing clients mainly cloud focused, utilising predominantly Microsoft Azure, Office 365 and Teams.
Ryan Smith, Project Delivery Engineer, Professional Services Team
Before joining the company, I worked as web developer. After 7 years in this field, I felt that I wanted to perform a more client-facing, desktop support type role. With its reputation and strong presence in the MSP world, Wavex was an obvious choice. I joined the Client Advocacy Team as a Secondment (Field) Engineer in March 2019. Since then, I have had the opportunity to support various type of prestigious clients while learning new technologies. Just over this one year I have tremendously improved my knowledge and skills by being exposed to different applications and ITIL processes. With highly talented, experienced and motivated colleagues around me, who are always willing to help at any time, I consider Wavex my big-second family. I am looking forward to progressing my career further, achieving my accreditation and growing with the business.
Olawale Ogunjimi, Secondment (Field) Engineer, Client Advocacy Team
I started with Wavex as a junior, 1st Line Support Engineer back in 2018. I have worked hard to prove myself since and it has not gone unnoticed! I moved up to the 2nd Line Engineer role after a year. The Company has been supporting my professional development aspirations (sponsored my training and gaining accreditation) in cloud computing; Microsoft Azure. I am proud to say that I have just, in June '20 completed the Azure Administrator and Server 2016 courses. Looking around the office I see my senior colleagues who have experienced a lot of different opportunities, various roles at different levels. I am now looking forward to climbing through the technical ranks myself.
Ahmad Al-Kobir, 2nd Line Support Engineer, Service Desk Team
I joined Wavex in 2015, to partner the business stakeholders in the delivery of growth targets and best talent for their teams. What attracted me to Wavex was that from day one, I have been given the opportunity to take ownership and drive things through, to improve practices and quality within my area of expertise. But I also liked the promise of the training opportunities that Wavex have to offer. The company has sponsored my personal development within the wider HR discipline and today, I proudly hold a CIPD professional qualification. For me, working for a smaller company means far more opportunities to understand and work closer with all staff, managers, Directors and more hands-on experience /exposure to the complex business matters.
Magdalena Wisniewska, Recruitment Manager and HR Business Partner