Internal IT Team Enhancement

Keep control in-house

Automate processes

24X7X365 IT support

Enable agility & innovation

Delivering the benefits of outsourcing, but with the advantages of keeping control in-house, our IT services can be tailored to complement your existing IT team.

Your existing in-house team can pick and choose from a menu of our services, enhancing their in-house capabilities with Wavex expertise, as they see fit.

Clients retain us to augment an in-house IT function. Beyond this, we tailor individual support agreements to suit individual clients and their organisational requirements.

Due to the detailed analysis and reporting Wavex can provide, clients often use the APEX® platform to not only analyse our performance but to get greater visibility of their own IT function helping to inform financial and strategic decisions.

No client is identical to the next. It is therefore impossible to create a single process that is ideal for every client. Our development capabilities help us cater our systems and processes to meet a clients specific needs so each client gets the exact service they require which support their internal policies.

Gavin Russell, CEO: Wavex Technology

Our IT co-sourcing solution is designed to help you

Provide IT services at times when in-house teams are unavailable.

Leverage automation to reduce IT costs

Provide greater insights into current IT operations

Access greater expertise into specific technologies

Did you know that using the Wavex Autonomous Network Administrator (ANA) a significant volume of IT requests can be automated?

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How we deliver this

  • Advisory & Architecture
  • Cloud Migration & Management
  • O365 Migration
  • APEX® Service-Now Platform
  • Security Operations
  • Monitoring & Notifications
  • Patch Management
  • Automation Network Administrator

Take the first step to enhancing your network operations:

Speak to Wavex

 

Initial Requirements Gathering

Demonstration of capabilities

High-Level Plan

Training (where necessary)

Implementation/Deployment

Detailed Plan

Financial Business Case/Sign-Off

User-Acceptance Testing (where necessary)

Go-Live