I started with Wavex as a junior, 1st Line Support Engineer in a very fast-paced Service Desk Team, back in 2018. This was a great environment to learn new technical skills in and get yourself noticed! When an opportunity arose, I applied internally for the 2nd Line Engineer role and after being successful with my application, joined the infrastructure focused support team and work closer with the 3rd line colleagues. My focus remained purely technical and with so many new technologies arising, Wavex continued to deliver great opportunity to learn. In November '20 there was another opening for the Service Coordinator position in my team. I saw this as an opportunity to broaden my other (non-technical) skills and learn about the day-to-day management activities. Today I support the IT Service Manager with daily operations but remain hands-on. Wavex is supporting its employee's professional development in various ways - sponsoring different external training (for me it is cloud computing; Microsoft Azure) as well as internally, by investing in a fantastic training platform (Pluralsight) and offering personal development time during working hours. Looking around the office I see my senior colleagues who have experienced a lot of different opportunities, various roles at different levels. I am now looking forward to grow in my new role and climb through the technical ranks myself.
  • Tags