A managed IT service is a support and consultancy service provided by third-party IT companies to businesses looking to outsource their IT function.

Businesses often lack the technical expertise to deal with security issues like cyber threats, data theft or data loss and this is where a managed IT service provider comes into play.

The idea here is to transfer the burden of maintaining IT, from the customer to a service provider who can ensure that all the IT services are up and running with no down time.

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