Technology can only go so far in providing excellent service, you need great people to deliver it. We passionately believe in developing our employees and enabling them to reach their maximum potential, while at the same time, have some fun along the way. We believe happy, motivated employees provide the best possible service experience to our customers.
“Thank you for considering Wavex as your next career move, I know it’s a big decision. When I founded Wavex over 20 years ago I always wanted it to be a great place to work and develop your skills. Although technology has changed over the years, our focus on staff has remained the same – to help you be the best you can be.”
Gavin Russell, CEO: Wavex Technology
We approach challenges in a supportive way
We believe in what we do & have a positive energy
We own issues and opportunities
We listen to the details and impress those around us
We communicate without IT jargon.
Payroll, sales and purchase ledger, credit control, cash bookApply now
Onsite Desktop Support: Citrix, Microsoft Terminal services/RDS, Windows 7/8/10, Office 365, AD, Azure AD, DNS and DHCPApply now
Desktop Support: Citrix, Microsoft Terminal services/RDS, Windows 7/8/10, Office 365, AD, Azure AD, DNS, DHCPApply now
I joined Wavex in 2013. Starting as the 1st Line Engineer, I quickly moved up the service desk ranks to take on the Service Desk Technical Team Leader and Technical Supervisor roles before moving to the Professional Services team as the Project Delivery Engineer. In January 2021, I have been promoted to Senior Project Engineer. I have worked with many talented engineers over these years and gained industry-renowned qualifications (sponsored by Wavex) with most recent being Microsoft Azure Infrastructure & Deployment. Wavex truly provides a platform for people to grow, on a personal and professional level while still delivering high standards to our customers.
Dhiren Raghvani, Professional Services Team
I started with Wavex as a junior, 1st Line Support Engineer in a very fast-paced Service Desk Team, back in 2018. This was a great environment to learn new technical skills in and get yourself noticed! When an opportunity arose, I applied internally for the 2nd Line Engineer role and after being successful with my application, joined the infrastructure focused support team and work closer with the 3rd line colleagues. My focus remained purely technical and with so many new technologies arising, Wavex continued to deliver great opportunity to learn. In November '20 there was another opening for the Service Coordinator position in my team. I saw this as an opportunity to broaden my other (non-technical) skills and learn about the day-to-day management activities. Today I support the IT Service Manager with daily operations but remain hands-on. Wavex is supporting its employee's professional development in various ways - sponsoring different external training (for me it is cloud computing; Microsoft Azure) as well as internally, by investing in a fantastic training platform (Pluralsight) and offering personal development time during working hours. Looking around the office I see my senior colleagues who have experienced a lot of different opportunities, various roles at different levels. I am now looking forward to grow in my new role and climb through the technical ranks myself.
Ahmad Al-Kobir, Service Desk Team
Before joining the company, I worked as web developer. After 7 years in this field, I felt that I wanted to perform a more client-facing, desktop support type role. With its reputation and strong presence in the MSP world, Wavex was an obvious choice. I joined the Service Desk Team as Field Engineer in March 2019. Since then, I have had the opportunity to support various type of prestigious clients while learning new technologies. I quickly improved my knowledge and skills by being exposed to different applications and ITIL processes. With highly talented, experienced and motivated colleagues around me, who are always willing to help at any time, I consider Wavex my big-second family. I am looking forward to progressing my career further, achieving my accreditation and growing with the business.
Olawale Ogunjimi, Service Desk Team
I’ve been with Wavex for 4.5 years now. I consider myself very lucky to have had the opportunity to explore many different roles to eventually find my true interest. I successfully climbed through the ranks over the years and enjoyed every role I’ve been in. My Wavex journey began in 2016, as a 1st Line Support Engineer. I had a previous experience of working in MSP environment but purely for the education sector. Wavex offered much greater exposure to a wider portfolio of clients in different industries, with very different systems and technologies. Right at the beginning, my focus was mainly resolving desktop support issues, but I quickly began expanding my Windows Server and Networking skills. This allowed me to progress to the 2nd Line Support team and work with more advanced, infrastructure related problems and change requests. I then took on the more client-facing (advocacy) role and, as a Field Engineer attended our London client’s offices to directly assist them in resolving infrastructure issues onsite. With good level of technical knowledge, sound relationships with clients and my colleagues I progressed to a Team Leader position and joined the Service Desk management team. As much as I enjoyed my role as a leader, I realised that I miss the technical, hands-on work and learning about the latest technologies so in 2019 I joined the Escalations (3rd Line Support) team. In January ’20 I gained the Juniper Networks Certification and in March 2020, I applied for the Project Engineer position within the Professional Services Division. Today, I focus on delivering solutions for both new and existing clients mainly cloud focused, utilising predominantly Microsoft Azure, Office 365 and Teams.
Ryan Smith, Professional Services Team