Dependable help for your people
Capable engineers help people get back to work quickly, while recurring issues are addressed properly.
Forward Thinking IT · Since 1998
Your team shouldn't need eight arms to get everything done.
Better IT support. Stronger security. A partner that keeps you moving forward.
From dependable everyday IT support to strategic advice and technology modernisation, Wavex brings together experienced engineers, dedicated consultants and specialist expertise to help your organisation get more from IT.
We take care of today's technology while helping you prepare for what's next.
Microsoft Partner expertise
ISO 27001 certified
Cyber Essentials Plus
24×7 engineer-led support
Managed IT, made simpler
Great support today. Better IT for tomorrow.
Reliable IT should make everyday work easier. It should also help protect the organisation and give you sensible advice about what comes next.
Wavex brings support, cybersecurity, Microsoft expertise and practical planning together, so you have one capable partner to take responsibility for IT.
Protection for your business
Security and resilience are built into the service, reducing avoidable risk without making work harder.
Helpful advice when it matters
Experienced consultants turn technology choices into clear next steps for your organisation.
For your people
IT that works for your people.
When people can get reliable help and technology behaves as it should, they can focus on the work that matters.
- Experienced engineers who take ownership of issues
- Clear support across devices, Microsoft 365 and everyday systems
- Practical improvements that reduce recurring interruptions
For everyday confidence
Reliable help, when it's needed.
Your team should never feel left alone with a technology problem. Wavex provides 24×7 engineer-led support, with the right specialists available when an issue needs more than a quick answer.
Jakob can help people resolve common device issues quickly, while Wavex engineers take care of the work that needs experience and judgement.
For your business
Protecting your business. Making IT easier.
Security should support the way your organisation works. Wavex helps manage the everyday controls, reduce the risks that matter and build resilience into your technology.
From identity and devices to Microsoft 365, backups and business continuity, the service is designed to help you stay protected without adding unnecessary complexity.
For what comes next
Experienced engineers. Helpful advice.
You do not need a large internal IT department to make good technology decisions. Your dedicated technical consultant gives you a clear point of contact for priorities, projects and useful improvements.
Already have an internal IT team?
Wavex can add specialist capability, operational support and extra capacity where it is most useful.
Service quality
Great support. Proven by our customers.
The best evidence is a service that responds well, keeps improving and earns the confidence of the people who use it every day.
"Wavex came up at the top of the pile in terms of the totality of what we were looking for; cost, service level and cultural fit."
9 sec
average telephone pickup
Last 30 days
98%
response SLA achieved
Last 30 days
96%
resolution SLA achieved
Last 30 days
+77
client Net Promoter Score
Last 12 months
Visible improvement, not vague promises.
65%
fewer service desk incidents after a cloud, endpoint and security modernisation programme.
60%+
fewer password-related tickets after improving reset and MFA onboarding.
70%
reduction in critical vulnerabilities through a separate security improvement programme.
28 years of supporting organisationsExplore client stories
See how Wavex measures, reviews and improves IT service quality.
Discover how we measure and improve IT service qualityFurther reading
Useful research for your next IT decision.
When you are ready to look more closely, these guides and tools can help.
Changing IT provider? A good transition should feel clear and well supported.
Continue to the conversation
Get in touch+44 20 7030 3210
Discuss your plans with Wavex.
Whether you're questioning what you're getting from your current provider, planning a technology transformation or simply feel like you're juggling too many things, we'd love to show you what is possible.
A timely response
A sector specialist will get in touch.
A practical conversation
Discuss your current position, priorities and next steps.
Confidential by default
Everything you share is treated with discretion.