Fragmented suppliers
The network, handset, Microsoft environment and IT support are managed by different organisations, making ownership unclear.
Managed Mobile Services
Business Mobiles. Managed Like the Rest of Your IT.
Bring your business mobiles, Microsoft environment and IT support together in one managed service.
Wavex can provide Apple and Samsung devices with Vodafone or EE connectivity, manage number porting and deployment, support your users and protect company information throughout the life of every device.
Wavex mobile
Company identity
Microsoft Entra ID
Apps
Secure
Managed
Supported
Compliant and supported
Device
Microsoft
Security
Support
Microsoft Intune
Complete Lifecycle Support
The Challenge
Providing a Phone Is Easy. Managing Everything Around It Is Not.
A business mobile is no longer just a phone. It provides access to email, Teams, company documents, passwords, customer information and business systems.
Devices need to be selected, configured and delivered. Numbers need to be transferred. Business applications must work securely. Lost devices need an immediate response. New employees must be set up quickly, while departing employees must lose access without company information or credentials leaving with them.
When mobile contracts, device management, Microsoft security and user support are handled separately, gaps are easily created.
Unmanaged company data
Business information can end up in personal iCloud or Google accounts, outside company control.
Inconsistent security
Devices can continue accessing company systems even when outdated, insecure or no longer compliant.
Hidden operational effort
Number porting, replacements, starters, leavers, billing queries and asset records consume internal time.
Wavex brings connectivity, devices, support and security together under one accountable service.
One Connected Service
Everything a Business Mobile Needs
Connectivity, lifecycle management and security should work as one service, not as separate supplier relationships.
Connect
Choose suitable Apple or Samsung devices, Vodafone or EE connectivity and a data allowance aligned with how your people work.
- Unlimited UK calls and texts
- Individual or shared company data allowances
- 12 or 24-month agreements
- Number porting and migration
- Consolidated billing
- Controls against unexpected charges
- UK and international roaming options
Manage
Every device can be recorded, configured, supported and managed throughout its lifecycle.
- Zero-touch deployment
- Apple Business Manager
- Samsung Knox
- Microsoft Intune enrolment
- Asset management
- User and application support
- Replacement coordination
- Starter and leaver processes
- Secure reassignment or decommissioning
Protect
Apply security according to the user, device ownership and sensitivity of the information being accessed.
- Conditional Access
- Microsoft Defender for Endpoint
- Mobile application management
- BYOD data protection
- Compliance monitoring
- Remote lock or wipe
- Managed application deployment
- Automated response to non-compliant devices
From Selection to Support
A Simpler Way to Manage Business Mobiles
A deliberate service journey helps reduce disruption from the first order through to secure decommissioning.
Understand Your Requirements
Review users, locations, data requirements, existing contracts, security needs and whether devices will be corporate-owned, personal or mixed.
Select Devices and Connectivity
Choose suitable Apple or Samsung devices, Vodafone or EE connectivity and an appropriate contract and data structure.
Manage Porting and Migration
Wavex coordinates number transfers, contract setup, device preparation and deployment to minimise disruption.
Deliver Devices Ready to Use
Using Apple Business Manager, Samsung Knox and Microsoft Intune, devices can arrive enrolled with the correct accounts, applications and security policies.
Manage the Complete Lifecycle
Wavex supports users, monitors compliance, manages changes and replacements, and securely removes access and company data when a device or employee leaves.
Flexible Levels of Management
Choose How Much You Want Us to Manage
Start with straightforward connectivity or bring the entire mobile estate into your managed IT and cybersecurity service. Packages can be adapted to different users and risk profiles.
Airtime and devices made simple
- Vodafone or EE connectivity
- Apple or Samsung devices
- Number porting
- Consolidated billing
- Usage and expenditure controls
- Basic service support
Complete mobile lifecycle management
- Everything in Mobile Essentials
- Zero-touch deployment
- Intune enrolment
- Microsoft application support
- Replacement coordination
- Starter and leaver management
- Asset tracking
- Secure reassignment and decommissioning
Advanced security and compliance
- Everything in Managed Mobile
- Conditional Access
- Microsoft Defender protection
- BYOD controls
- Compliance monitoring
- Automated security responses
- Enhanced reporting
Not sure which level you need? Wavex can review your current mobile estate and recommend an appropriate approach without encouraging unnecessary complexity.
Help Me ChooseOne set of managed services
LAPTOP
Entra IDBusiness AppsMicrosoft 365Wavex Support
MOBILE
Entra IDBusiness AppsMicrosoft 365Wavex Support
The same identity, applications and support follow the user across both devices.
One User Experience
The Same Identity, Applications and Support Across Every Device
Employees should not need separate accounts and passwords for every business device.
Wavex can integrate managed mobiles with Microsoft Entra ID, allowing employees to access approved business applications using their existing company identity. This creates a more consistent experience across mobiles, laptops and Microsoft 365 while giving the organisation central control over access.
- Microsoft 365 application configuration and support
- Single sign-on across supported applications
- Managed Outlook, Teams, OneDrive and SharePoint access
- Automated installation of approved applications
- Consistent access policies across computers and mobiles
- Passwordless authentication using passkeys or security keys
Support comes from the same Wavex team that understands the wider IT environment.
Protect Business Information
Keep Company Data Under Company Control
Without central management, business contacts, documents, photographs and application data can easily end up in personal iCloud or Google accounts.
Wavex helps keep company information within approved business applications and storage locations. Policies can control how information is opened, copied, saved and shared without making devices unnecessarily difficult to use.
If a device is lost, stolen or no longer required, Wavex can:
- Lock or locate a company-owned device where supported
- Remove company accounts and managed applications
- Wipe company information while leaving personal content intact
- Completely erase a corporate device where appropriate
- Revoke access tokens and active sessions
- Prevent the device from reconnecting to company services
Business data
Managed in approved work applications.
- OneDrive documents
- Company email
- Teams and SharePoint
- Managed business apps
Personal data
Left private on an employee-owned device.
- Private email
- Personal photographs
Keep work information protected without taking control of personal content.
Flexible Security
The Right Controls for Each User, Device and Risk
Not every employee needs the same type of mobile device or the same restrictions. Wavex can create policies for different users, roles and risk levels, from tightly controlled corporate devices to privacy-conscious BYOD protection.
Selected approach
Corporate Controlled
The organisation controls the device, applications, configuration, access and security policies.
Controls are selected around the user, device ownership and sensitivity of information accessed.
Microsoft Intune mobile-device management
Microsoft Defender for Endpoint mobile protection
Conditional Access
Mobile application management
Corporate and personal data separation
Rooted or jailbroken device detection
Operating system and patch compliance
Approved application deployment
Web filtering and malicious-link protection
Passkeys and phishing-resistant authentication
Automated action when compliance is lost
Reporting to support Cyber Essentials, ISO 27001 and insurer requirements
Every Stage Managed
From a New Starter's First Day to Secure Decommissioning
Mobile lifecycle management should follow users through each change, rather than start again with every device request.
A New Employee Joins
Their device can arrive already enrolled, configured and ready to use with the applications and security settings required for their role.
Someone Changes Role
Applications, permissions, company access and device policies can be updated centrally without rebuilding the phone.
A Phone Is Lost or Damaged
Wavex helps protect company information, revoke access, coordinate a replacement and restore the user's managed applications.
An Employee Leaves
Company access, credentials and information can be removed promptly, while the device is recovered, reassigned or securely decommissioned.
Clearer Costs and Fewer Surprises
Clearer Costs and Fewer Surprises
Mobile estates can become difficult to control as contracts, employees and devices change. Wavex provides consolidated billing and central oversight of numbers, devices, contracts and users.
Data allowances can be aligned with actual requirements, while appropriate usage controls help reduce unexpected expenditure.
- Consolidated fixed-fee billing
- Central contract and asset records
- Shared or individual data allowances
- Usage and expenditure controls
- Contract renewal oversight
- Support with roaming requirements
Additional support where it is useful
Compliant mobile call recording
Global roaming
Centralised corporate password management
Microsoft Defender for Endpoint
Device insurance and accidental-damage cover
Priority replacement devices
Security keys and passwordless authentication
Enhanced management and compliance reporting
Why Wavex
Not Another Supplier to Coordinate
Wavex already manages users, identities, computers, Microsoft 365 services and company information. Bringing mobile services into the same environment creates a more consistent experience for employees and gives the organisation greater visibility and control.
Instead of coordinating a mobile network, hardware supplier, Microsoft partner and IT support company, you have one team responsible for the complete service.
01One accountable technology partner
02Mobile and Microsoft expertise together
03Support covering both the device and the user
04Security embedded throughout the lifecycle
05Clear billing and asset visibility
06ISO 27001-certified service provider
Your mobile service should work as part of your IT, not alongside it.
Further Reading
Before You Speak to Any IT Support Company, Read These
Three practical guides for decision-makers evaluating a current provider, a potential change or the standard their next IT support company should meet.
How to Switch IT Provider Safely
A practical guide to preparing for a provider change and protecting your business through the transition.
Read the guideThe Hidden Risks of Reactive IT Support
Understand how poor visibility, recurring problems and weak ownership can gradually create larger business risks.
Read the guideWhat Does Good IT Support Look Like?
A useful benchmark for proactive support, security, transparent reporting and service quality before you compare providers.
Read the guideCommon Questions
Managed Mobile Services FAQs
Get StartedSpeak to an Expert
Make Business Mobile Management Simpler
Whether you need better control over mobile contracts, a fully managed device estate or a secure approach to employee-owned phones, Wavex can help you bring connectivity, devices, Microsoft security and user support together.
Vodafone or EE connectivity
Apple and Samsung devices
Microsoft security integration
Complete lifecycle support
Discuss Your Mobile Requirements
Tell us about your mobile estate, security requirements or device plans. a sector specialist will be in touch. We aim to reply within 1 hour. We aim to reply within 1 hour.