Network Operations

38.4% of organisations that take more than 30 minutes on average to resolve IT incidents impact customer-facing digital services

Source: State of Digital Operations

Proactively monitor your network

Prevent & reduce downtime

Control operating costs

Save time and labor

Wavex provides a comprehensive range of network monitoring, maintenance and management capabilities designed to minimize risk, enhance performance, and improve transparency.

Wavex will perform an initial assessment of the entire network. Much of this can be performed automatically. The devices found are then placed into APEX® (our ServiceNow™ instance – fully accessible by our clients) and, depending on the required services, various monitoring platforms are configured.

The monitoring capabilities focus on a wide-range of areas from networking devices, virtual infrastructure to end-user devices.

Wavex NOC services are either delivered as part of an outsourced IT engagement or to organisations with in-house IT teams seeking to enhance their current capabilities.

 

 

The Wavex Network Operations provide a collection of services, delivered 24/7, designed to maintain and manage critical components of your network (e.g. Servers, Workstations, Hosts, Routers, Switches), pre-empting issues before they impact an organisation or its customers.

Jonathan Gill, Technical Presales Engineer: Wavex Technology

Did you know that Wavex clients can use APEX® to provide a single pane-of-glass to view everything about their network?

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Outsource IT or Hire

Making the decision to hire or outsource is a complicated one which has major ramifications for the business. The right decision today is unlikely to be the right decision forever - as your business grows and evolves, your requirements change.

Take the first step to enhancing your network operations:

Speak to Wavex

 

Initial Requirements Gathering/Audit

Demonstration of NOC capabilities

High-Level Plan

Financial Business Case/Sign-Off

Detailed Plan

Implementation/ Deployment

Training (where necessary)

User-Acceptance Testing (where necessary)

Go-Live