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What we do




IT Support


Our dedication to innovation has put us at the forefront of IT service provision. Here are just a few of the advantages we can deliver (we would be delighted to show you more):

  1. Unrivalled customer service. Our job is to do the best job for you, and that is why our clients control the bonuses received by our engineers. If you are unhappy with the service you receive, you reduce the bonus; if you are happy, you can increase it.
  2. Unparalleled accountability and insight. Good relationships rely on clear accountability. Our online portal, the ‘Wavex Platform’ ensures that you never feel out of the loop or out of control. It also serves as an unparalleled information resource, amalgamating industry best-practises, thousands of suggestions from our engineers and excellent ideas from customers.
    From a financial viewpoint, ...with Wavex it’s 10-times better than what we had before.

    Nigel Daruvalla, Oil Spill Response LTD
  3. Superior skills matching. Working with the right people produces superior results. We have developed sophisticated systems to ensure that whatever the problem, and whatever your set-up, you always get the best person for the job. Someone you like, someone with the correct skill-set, someone familiar with your systems – and you can be assured that all Wavex people are passionate about what they do.
  4. Proactive management. You can only get better if you understand your weaknesses. We automatically produce an in-depth IT audit, encompassing software and IT infrastructure, which helps us to help you make more informed decisions about upgrades, licensing and security.
  5. Open, flexible attitude. We like to listen. Our instant feedback systems and live performance statistics mean when you have something to say, good or bad, we hear it. That superior responsiveness is one of the key reasons our clients say they love working with Wavex. To find out more about our credentials (our recent awards, what our customers say about us and live performance statistics) click on any of the links on the right-hand side of the page.
One major advantage of Wavex is their ability to provide proactive monitoring of our network and high quality remote support through their NETi application. Dan Coleby, Memorex

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