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- Free inter-office calls (multiple sites). If you have many offices, these can be linked over the Internet providing you with free inter-office calls.
- On-screen dialling. Click on an outlook contact and the number is automatically dialed.
- Voicemail. You can have unlimited voicemail boxes, and have various rules which determine which message is played to which caller.
- Auto-attendant. You can have unlimited auto-attendants, one speaking to you while you pick up your messages, another one to a user while they make a choice which extensioin they wish.
- Screen popping. See who is calling you when they call.
- Home working. Plug in a phone at home, and automatically receive you work bound calls.
- Integration with Microsoft Outlook. Use your contacts, no need to maintain multiple phone lists.
- Scripting. Handle a call any way you like.
- Database integration. Already have a customer database? Get your internal applications to provide you key information when a call is received.
- On-screen consoles and monitoring. Record calls, see who is on the phone, who is talking, who is not in the office.
- Flexible console. Make you on-screen phone look however you like.
- No need for separate cabling. It all runs over your normal network cabling (Cat5)
- Use a single cable to each desk for both telephone and data.
- Disaster recovery. Soft switch systems (telephone systems that can run on your server) also allow you to backup the files and configuration, meaning any problems can often be quickly fixed.
- Easy management. No need to get a specialist telephony expert out to add a new user, no need to adjust the wiring to patch in a new phone. Use a simple user interface to enter the name, and the extension and it's working!
- Cost. No extra wiring, free internal calls, less downtime through multiple connectivity options, better accountability through call recording, and happier customers through better call handling.
And it will only takes about an hour (depending on the complexity of your site) to setup everything! You could become a valued Wavex customer within the next couple of days. We support customers with anything from 5 to several hundred users.
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