- Reduces support costs by reducing problem resolution times.
- Greatly eases large scale upgrades as detailed information about installed applications and application usage can be easily obtained.
- Supports dynamic application blocking which reduces risk of virus infection as well as preventing non-authorised applications being run on company machines.
- Increases awareness of users application problems; helping target appropriate training courses.
- Aids in understanding complex WAN configurations by generating and displaying a graphical representation of the WAN.
- Real time messaging that doesn't rely on e-mail. Instant communication in the workplace improves communication between IT support and the user base by offering quick and easy messaging to any single user, group or all users. Filters can be defined to prevent messages appearing on selected machines.
- Relies solely on TCP/IP which means installation is quick and easy, requiring no configuration.
- Different 'administration levels' means various functions can only by used by key individuals.
- Uses industry standard RC4 encryption to prevent IP spoofing or LAN sniffing.
- 'Error Monitor' adds a valuable tool to any helpdesk environment by providing real-time details of most Windows events; including application errors, Dr. Watsons, Event Log errors and service state changes from every PC on a single console window.
- Wavex offer custom development to allow you to cater the application to your specific needs.
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