Our support services are designed for either customers who don’t have an expert in-house IT support function, or those that wish to compliment their existing teams.

With Wavex's support services we can manage day-to-day IT systems, provide long-term advice regarding IT-related business issues, proactively preventissues occurring and deliver exceptional value.

From a financial viewpoint, ...with Wavex it’s 10-times better than what we had before.

Nigel Daruvalla, Oil Spill Response LTD

How do we do it? These are just some of the features that we believe makes our service unparalleled:

• Superior time-to-fix – our unique systems expedite problem resolution. (see our "Live performance stats" on the right)
• 24/7 coverage - no matter the time, day or night, a Wavex engineer is available when you need them.
• Proactive management - using our own advanced monitoring system, Life-Signs, we can prevent issues before they affect you.
• Focus on customer-satisfaction, not just technology. (See our "1,000 customer comments" link on the right)
• Transparent - online reports on every aspect of our service-delivery including telephone response rates, SLA adherence reporting, server monitoring, and utilisation statistics.
• Highly trained staff - not just in technology, but sector specific competencies and customer services.
• Flexible service offering - tailored exactly to your business needs.
• Competitively priced - with real-time reports demonstrating where and how we deliver value.
• And a range of complementary services and expert partners to meet all the demands of dynamic businesses (see our "List of services" on the left)

Wavex is passionate about enabling customers to focus on their strengths; confident in the knowledge that their IT systems will reliably support them and their colleagues in their business pursuits. This has been our focus for over ten years and we believe we've become quite good at it.

If you are serious about getting value from your current IT systems, or you're looking for ways to keep your business ahead of the competition, you will be amazed at how Wavex can help. Let's talk results.

IT support, disaster recovery, business intelligence, IT services, network support, offsite backup, business continuity, helpdesk, IT outsourcing, managed services, IT security, server monitoring, business phone system.