Distinct from our "full support" service, "complementary support" is designed around the needs of businesses who have an expert, in-house IT function, but who still require additional expertise and input on a regular basis.

In this scenario, some clients come to us for specific services such as network management or user support. Whilst others see us as an additional flexible resource, working in partnership with the manager responsible for IT services, and supplementing the in-house IT support team.

Both Wavex and our internal IT team can see what’s going on with our systems and act accordingly to fix any glitches before they affect our businesses.Mark Dooley, Hotgroup PLC

Complementary Support Service clients can, in effect, pick and choose from a menu of our services, enhancing their in-house team with Wavex expertise, as they see fit. The full list of our IT services can be explored via the menu on the left.

In addition, for some clients we advise on Business Intelligence Services. Here, our advice helps management teams to make more of the data they hold, to facilitate better-informed decision making. We also offer advice and implementation of telephony technologies, integrating them with existing data networks, to deliver fully integrated and CRM-focused solutions.

The key point for Complementary Service clients is that they decide which services they need – and when.

IT support, disaster recovery, business intelligence, IT services, network support, offsite backup, business continuity, helpdesk, IT outsourcing, managed services, IT security, server monitoring, business phone system.