Compatibility Average 'user problem' resolution time. Configuration required to setup software Software deployment Support for remote users (slow links) Different functions can be assigned to groups. Network (topology) map Similarity to NETi Remote Desktop Administration Maximum number of simultaneous queries Instant Messaging to all or selected clients Security Reports on historical application usage. Relies on other servers Real-time 'application blocking' Polling Extensive client network diagnostics Real-Time client event 'all event' monitoring. Cost per Client Cost for site of 100 machines if all monitored.
hp logo - invent
HP, ManageX
NT4,2000,Netware Unless server at fault. Not helpful. Extensive No None NT security. No 20% YES 1 No NT No Yes No Yes. Server only. No. from $800 + Console ($5000) $85,000 (If every machine monitored)
Microsoft Systems Management Server Home
Lanware, Network Monitoring Suite
NT4 Unless server at fault. Not helpful. Minimal No None NT security. Yes 40% YES 1 No NT No Yes No Yes. Server only. No. $3000* $3,000
Microsoft, SMS 95,98,ME,NT4,2000 Only via remote desktop. Difficult to pin point problem. Extensive Extensive Little NT security. Yes 65% YES 1 No NT No Yes No No Simple. Single client at a time. No. $1129 for server + 10 clients licenses. ($889 per additional 20 client licenses) $5,000
BBLogo Non-Animated
bb4, big brother
NT,Netware,Mac Unless network fault. Not helpful. Minimal No None No No 10% YES none No Web based No Yes No Yes. Web server only. No. $79 (NT) + Console ($595) $8,495
PJ Technologies, GoverLAN
NT4,2000 Unless server at fault. Only via remote desktop. Difficult to pin point problem. Minimal (as long as its a single domain or trusts are in place) No Little NT security. No 60% YES 1 Up to a domain (NT,2000 only) No reply option. NT No Yes No No. No. No. $549 $549
PCS, NetSupport Manager
Windows ME, 2000, NT, 95/98, WFWG, W3.1, Terminal Server, DOS or OS/2 Only via remote desktop. Difficult to pin point problem. Medium YES Yes NT security. No 65% YES 1 Yes. No filters can be applied. NT No Yes No No No. No. $114 $3360
Netopia, Timbuktu Pro
95,98,NT4,2000 Only via remote desktop. Difficult to pin point problem. Medium Simple. File transfer only. Yes NT security. No 60% YES 1 No. Peer to peer chat. NT No Yes No No No. No. $79.50 $5000
Wavex, NETi 95,98,ME,NT4,2000 If it’s a server fault, network problem, configuration problem or simply a user error, NETi can inform you of the event and assist in quickly resolving problems. In fact, it can reduce overall 'time to resolution' by up to 80% None. NETi can be installed over multiple domains (forests) without any need for configuring permissions. Simple. NETi has the ability to transfer updates and patches to specific client machines. It is not designed to be a software deployement solution. All functions are equally effective over slow links and do not impede the users experience of the network. NETi will function over VPN, dial-in or RAS solutions as effectively as on a LAN. Yes. The console application can be easily configured to offer only the functions required by any particular support group. No NT security changes need to be made. Yes N/A YES and available via web interface. 50,000. The unique messaging protocol used by NETi means communications of up to 50,000 machines can be achieved with little overhead and in real-time. Yes. Messages can be sent to any number from 1 to 50,000 machines. Users can reply at the administrators discretion. Various filters can be user to restrict who sees the message. Messages can be sent to clients connected to a particular server. Relies on outbound encryption using the RC4 algorithm (used on secure web sites). Because NETi doesn't allow any changing without user permissions it is not open to abuse and will not be effected by domain problems. Yes. NETi can provide you with information regarding what programs have been run by whom including control panel applets. This information can be used to pin-point problems or examine user trends. No. As long as there is a network connection NETi will still perform. This means that, unlike other applications, if any other server fails (domain controllers, WINS, DNS), NETi will continue to function unimpeded. Yes. Provide NETi with a list of usable or restricted applications to control application usage company wide or to specific clients. If required, blocks can be instantly removed at administrator discretion. No. All data is obtained in real-time, keeping bandwidth requirements down and results as current as possible. It also means nothing is required to setup NETi. NETi allows you to initiate many network tests from one or all your clients simultaneously allowing the quick diagnosis of most network related problems. Yes. Unlike other applications, NETi provides information about almost every event occurring on a machine including login problems, application events and many others. This information can be used to pro-actively address problems or target training to particular users. Call Wavex Call Wavex
Most I.T. related problems occur on client (non server) machines. NETi provides an easy method of comparing details of 50,000 machines in minutes. NETi can query 50,000 machines in just under four minutes.
Most client problems will not be detected by current support solutions. Provides administrators with the tools they need to quickly solve user or server related problems.
The emphasis of NETi is on keeping the users working rather than simply concentrating on server events. A company is its staff, for the first time a tool that focuses on the staff as well as the servers.
Current server technology means less down time. Windows 2000 offers 99.9% uptime. In a nutshell, network infrastructure is more reliable than ever. Server maintenance is decreasing. More resources can be targeted at the user community when they suffer problems, regardless of server up time. NETi looks after users and servers.