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Wavex
support works because its simple.
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We
are so confident with our service we allow our customers a month
trial, canceling the contract at any time during the trial.
(And after that, at only 3 months notice.)
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As
part of the service offering we install a hardware firewall
and remote access solution. This protects you from hackers,
is used by us to securely access your site and can also be used
by any workers you wish to work remotely and still have access
to office email/files.
- We
install our acclaimed NETi management software on every machine. This
provides us with the ability to remotely solve most problems in minutes.
Because we developed the software, we don't pass the cost onto our clients.
- We
setup access to our Intranet, providing a great wealth of services
and access to your office resources.
- All
inter-site communications are carried out over a secure VPN (Virtual
Private Network).
- We
install our own server management system on your servers, this
monitors all the events, disk activity and network status. Events are
automatically prioritised informing the appropriate Wavex engineer.
- Of course you can always
phone our helpdesk, email us or if you have the patience, write to us.
- And all of this takes
a couple of hours!
And it will only
takes about an hour (depending on the complexity of your site) to
setup everything! You could become a valued Wavex customer within
the next couple of days. We support customers with anything from 5
to several hundred users.
Contact
Wavex for a free quote. Click
here for an instant callback. Or Click
here to fill in our contact form.
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