The power of ServiceNow Enterprise for smaller IT Teams
We call this offering APEX®. Designed and built on the ServiceNow™ Enterprise platform it provides smaller IT Teams all the power without the cost or complexity.
- Rapid deployment in days not months.
- Immediately benefit from best-practices.
- No need for complex development.
- Pay only for what you need today.
Whether you have 2 people or 20 in your IT department, APEX® helps you super-charge your delivery, improve your efficiency and clearly demonstrate value across your entire team.
Choose what you need today
- It includes all the applications from the Enterprise version of ServiceNow™ plus some innovative applications unique to APEX®. You can choose every module, or only the ones you need today, adding new ones as required.
The application suite includes applications designed around the typical roles present within IT teams.
Service-Desk / Help-desk / Level 1 Support
- Problem, Incident Management
- Knowledge Management
- Innovative End-User notification, information and feedback*
- End-user software performance analysis*
- Automated configuration capture on ticket submission*
Compliance Officer (Regulated Organisations)
- Change Management
- Release Management
- License Management
- Asset Management including desktop software and device auto-discovery*
- Contract Management
- Integrated vulnerability assessment (APEX® Secure)*
- Flexible reporting (automated emails, real-time queries)
- Business Workflows / Approval Processes (i.e. New user process)*
- IT GRC (Governance, Risk, Compliance) Platform
- IT Strategy Roadmap Management*
- Risk register
- Weekly performance PDFs
Software Developers or Product Releases
- Project & Programme Management
- RIDAC (Risks, Issues, Decisions, Actions, Changes)
- SDLC (Scum)
*Unique to APEX®
- Mobile App
- Web Interface
- End-User Portal
- Desktop App*
Wavex has customised the Enterprise version of ServiceNow™ making it suitable for smaller IT Teams. We call it APEX®. Now you can deliver a super-charged enterprise-grade service without the cost or complexity.
Call for a demonstration click here